Zapier Review: Features, Pricing, Pros and Cons

This Zapier review examines the capabilities, plan details, and trade-offs supported by the available evidence. Zapier’s app directory lists integrations with more than 9,000 apps, making app coverage a central consideration for buyers evaluating workflow tools.

Zapier features

The clearest feature distinction in the available plan information is between individual workflow capabilities and team administration. Professional supports multi-step Zap workflows, unlimited premium apps, and webhooks. Team adds shared Zap workflows and folders, shared app connections, and up to 25 users. Enterprise includes unlimited users.

Zapier Tables is listed with unlimited tables and up to 100 fields per table on Free, Professional, Team, and Enterprise plans. AI by Zapier is available on Professional, Team, and Enterprise, but not on Free.

App coverage

Zapier’s directory lists more than 9,000 apps. That breadth may suit buyers who need to connect tools across several parts of their work, but prospective customers should still confirm that the specific apps and actions they need are available.

Security and administration

Zapier states that it has SOC 2 Type II and SOC 3 certifications. Its app connections support OAuth 2.0, API key, basic, session, and digest authentication. Team plans support both Zapier-initiated and identity-provider-initiated SAML 2.0 single sign-on, while Zapier also provides a SCIM API for automated user provisioning.

Zapier pricing

The supplied pricing evidence lists Professional from $19.99 per month and Team from $69 per month. Enterprise is listed as contact-for-pricing. These are starting prices, so buyers should confirm the configuration and any usage terms that apply to their intended setup.

Zapier pros and cons

Potential strengths

• A directory of more than 9,000 apps gives buyers a large starting point for checking app compatibility.
• Professional includes multi-step workflows, unlimited premium apps, and webhooks.
• Team supports shared workflows, folders, and app connections for up to 25 users.
• Enterprise includes unlimited users.
• The supplied security information covers recognized certification claims, multiple connection authentication methods, SAML 2.0 SSO on Team, and SCIM provisioning.

Considerations and limitations

• AI by Zapier is unavailable on the Free plan.
• Collaboration features cited here are tied to Team, and Team starts at $69 per month.
• Enterprise pricing is not publicly stated in the supplied evidence and requires contacting Zapier.
• The available evidence does not detail all usage limits, Free-plan pricing, support levels, or the availability of every individual app action. Buyers should validate these points for their specific workflow.

Who Zapier may suit

Zapier may be worth considering for individuals who need the Professional plan’s multi-step workflows, premium apps, or webhooks. It may also suit teams that need shared workflows, shared app connections, and a defined 25-user Team allowance. Organizations that need unlimited users may want to evaluate Enterprise and request pricing.

For security-conscious teams, the documented SAML 2.0 SSO availability on Team and SCIM provisioning may be relevant evaluation points. However, a fit decision should depend on a buyer’s required applications, workflow actions, user count, and budget, none of which can be fully assessed from the supplied evidence alone.

Zapier review verdict

Based on the available evidence, Zapier’s strongest documented differentiators are its directory of more than 9,000 apps, Professional workflow features, and Team collaboration controls. The main buying questions are plan fit and price: Professional starts at $19.99 per month, Team starts at $69 per month, and Enterprise requires a pricing conversation. Confirm app-specific compatibility, usage limits, and complete plan terms before deciding.