Otter.ai

Pros

• Transcribes meetings and recordings, with unlimited meeting and recording transcription on Business.
• Joins Zoom, Microsoft Teams, and Google Meet to automatically create and share notes.
• Supports live captions for Zoom and Google Meet.
• Offers Salesforce, HubSpot, and Zapier integrations on Pro.
• Available on iOS, Android, web, Mac, and Windows.
• Includes TLS encryption, AES-256 encryption for real-time content, and two-factor authentication.

Cons

• Basic and Pro plans have monthly transcription limits of 300 and 1,200 minutes respectively, with no rollover.
• Basic limits each conversation to 30 minutes; Pro limits it to 90 minutes.
• Imported-file transcription is capped at 6,000 minutes per Business user per month.
• HIPAA compliance is available only as an Enterprise add-on.
• Pro costs $16.99 per user/month, while Business costs $30 per user/month.

Use cases

• Automatically documenting recurring Zoom, Teams, or Google Meet meetings.
• Generating searchable notes and captions for remote team discussions.
• Importing pre-recorded audio or video for transcription.
• Connecting meeting notes with Salesforce, HubSpot, or Zapier workflows.
• Coordinating meeting capture through Google Calendar, Outlook, or iOS Calendar.

Target audiences

• Remote and hybrid teams using Zoom, Microsoft Teams, or Google Meet.
• Sales teams that need CRM-connected meeting notes.
• Organizations documenting recurring internal meetings and calls.
• Individuals needing cross-platform meeting transcription on mobile or desktop.
• Teams requiring two-factor authentication and documented encryption controls.

Platforms

• iOS
• Android
• web
• Mac
• and Windows

Integrations

Not yet documented.

Languages

Not yet documented.